Privacy Policy

Updated 21st May, 2018

This privacy policy outlines how I will keep your data, particularly sensitive data, secure. It has been updated in line with the new GDPR guidelines coming into effect on 25th May 2018.

For my clients

Information will be gathered if the contact form is used by using  a secure form held on Google Forms. This is to gain your contact information and decide if I feel I can help you.

Notes will be taken throughout the sessions to aid with the treatment plan.  You have the right to request to see these notes, with reasonable notice and on providing sufficient proof that you are the data subject.

Notes do not contain any sensitive information. Notes cover a brief summary of the presenting issue and a brief description of interventions used. Notes are stored securely in a locked filing cabinet. . Notes do not contain any identifiable information other than the date of each session and first name. Notes are held in a separate location to the the client information sheet. . Notes  will be kept in line with professional guidelines for a minimum of 8 years.

I have gained this information from you directly and through no other means. Your information is NEVER shared without your consent and you have the right to have it removed at ANY time (within reason, as some basic information I am legally required to hold for HMRC purposes.)

I have an obligation under my membership of the NCH to continue my professional learning and development and therefore I may share case histories with my Supervisors and peer-support groups. All information will be anonymous and this will not be a breach of professional confidentiality.

I will ensure that your confidentiality will be maintained in all but the most exceptional circumstances and all information collected during the sessions will be protected at all times. Information will only be disclosed under a Court Order (civil, criminal or coroner’s Court) or where not to disclose would cause danger or serious harm to yourself or others. Most standards of confidentiality applied in professional contexts are based on the Common Law concept of confidentiality where the duty to keep confidence is measured against the concept of ‘greater good’.

The information you pass on is used in a variety of ways;

• For me to keep accurate records of my clients for HMRC purposes, which include invoicing.

• So I can refer back to our previous work should you return as a future client, (this can help us both to plan your treatment).

• To provide evidence of clients I have worked with to my accrediting body. This entails, your initials only, and the dates and number of hours that we worked together.

• All the bodies I am professionally associated with also have privacy policies in place. They are the NCH and QCHPA.

 

General

Testimonials

I adhere to our Code of Ethics and ensure that I have full permission from the giver of the testimonial to put it on my website and Facebook pages, and my Professional Association can request proof of this. Anyone who has contributed a testimonial can be contacted for verification